Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites. Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans

Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 365 reviews

Showing 361-365 of 365 items.

2016-11-15 07:35:38

Blair Crosbie 1.4

Would have given a lower rating but system only goes as low as one.

Pros

Desperately needs some pros to replace the amateurs.

Cons

They all work for Spark.

2016-11-15 05:13:59

Ian Hammond 5.2

We been with NZ Post Office/Telecom/Spark for over 45 years.
The last 5 monthly bills have all had a massive error.
They charging us for 100/30 & 200/30 at same time.
Each month we ring up and tell them and they correct it, but for 5 months

Pros

Speed pretty good I average 96/30

Cons

Cant sort their sodden billing out

2016-11-15 04:18:25

John 5.6

Not very competitive on price, until you threaten to switch to another ISP, then price reductions are suddenly offered

Pros

Probably the best for speed on ADSL(can't get VDSL & no fibre till 2018 here in Te Atatu)

Cons

Terrible customer wait times to get through to them if u are having speed or connection issues (always in the wet winter months with copper lines)

2016-11-12 05:05:00

Anton 5.0

Average quality provider. Sometimes there are failures in connection and support can not resolve it quickly

Pros

Free router and availability

Cons

Support service and malfunctioning

2016-11-08 04:07:38

Greg 4.2

Stuck for 12mth on VDSL. Price is crazy!

Pros

available everywhere, free router

Cons

-price,
- speed (13mbps on VDSL),
- support (waiting for hours to call them. 15 min of waiting to have an "on-line chat" - it's not on-line...)

Showing 361-365 of 365 items.

18/06/2019

Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?

Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….

Spark New Zealand receive warning from Commerce Commission

23/05/2019

Commerce Commission warn Spark over price rise messaging – were you affected?

The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?

9/05/2019

How to watch the Rugby World Cup 2019

Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….

27/03/2019

Share No Evil browser extension launches to tackle online terror in NZ

NZ Compare is proud to support Share No Evil. Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa. With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.

Rural homes with broadband too slow to stream Rugby World Cup

15/03/2019

Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup

A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?

11/03/2019

Get ready to stream the Rugby World Cup 2019

Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders.