Now in their 9th year, the NZ Compare Awards have once again shone a spotlight on the best providers across broadband, power, and mobile services in Aotearoa. This year’s awards recognised organisations going above and...
I was initially happy with the service. When my 12-month contract ended, I checked competitor pricing and messaged Zeronet to see if they could match it. They agreed, and I accepted the offer.
Three months later I noticed the agreed discount had never been applied and my charges had actually increased. When I queried this, responses were very slow and...
Poor customer service. Wifi often didn’t work. They signed up our address for hyperfibre and then it wasn’t available. Then made us pay for a rental router because ours wasn’t compatible, even though we had previously discussed which router we had. Router return was at our own cost with threat to charge $500 if not returned.
Just changed with these guys and they’re absolutely hopeless. There new TP-Link and app works however the internet itself is really slow doesn’t connect most times as well and there app service really limited.
Orcon, (now 2Degrees) Was always fantastic. 2D has taken them over and their whole system is perfect!
I am former IT and can tell you that 2D was crap a few years ago. Had the for 6 months.. I have used Orcon for many years (mostly) and they are great. NO PROBLEMS at all..
