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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

8.4 / 575 reviews

23 June 2021
No 1.4
Service horrible, speed is horrendous, connection keeps dropping, those high reviews are a GOD **** LIE
Pros
Nothing really
Cons
Mentioned above

6.6 / 51 reviews

22 June 2021
Nicky Clark 8.2
Despite being online-only, Bigpipe's service was great. Very few issues and prompt resolutions when we did have problems over the 5+ years we were with them. Only switching now that we're moving to a new property with fibre, as other providers seem to be a bit cheaper for the speeds we're after. I only hope it's not the wrong choice!

5.6 / 364 reviews

22 June 2021
james 6.6
slow to react to market place , seems the bigger you get the slower you move
Pros
online service is good
Cons
slow paced against competition

5.8 / 20 reviews

22 June 2021
Vaoiva 1
trash slowest wifi ever, cant even log into gta or fortnite
Pros
none
Cons
none

5.6 / 364 reviews

21 June 2021
Gary Stevens 6
It was fine. Sometimes slow or paused

5.7 / 283 reviews

21 June 2021
Carol 2.8
We have had ongoing issues with the quality of our wifi, frequently cuts out and doesn't reach all rooms in the house - even with an extender....

5.6 / 89 reviews

21 June 2021
Olive Gallagher 7.8
I cannot get high speed wifi as they insist that it has to go underground through my neighbours lawn. I love the wireless wifi I get but I cannot get unlimited and would like to et more. Sometimes netflix stocks to load as well. I am very happy it is available.
Pros
great its available
Cons
cap on data a bit low for me

8.2 / 89 reviews

18 June 2021
Aidellane 7
I have used Freedom internet over a 2 year period and have found their team friendly and helpful in resolving my queries. Response time has been quick.

5.6 / 364 reviews

16 June 2021
Gray 4.6
Good performance over several years. Decided to leave because the price goes up and the incentives are removed (Netflix, Neon) over time. Not proactive to offer better cost/performance so rang up customer service to see if there was a more competitive offer but no interest from them - only offer was to remove the landline to reduce the monthly fee Bye bye!
Pros
Reliable
Cons
Expensive

5.7 / 283 reviews

15 June 2021
Michelle 7.2
No problems
Pros
Great set up
Cons
After 12 months price increasess
Showing 10 of 2191 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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