Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

23 March 2018
Suril 8.2
Value for the product is worth having compared to spark which I used before. Fibre speed working good only $69 unlimited data.
22 March 2018
Michelle Vestal 8
I have been with Spark, previously Telecom for years and have always had great service but now that I am moving I am looking for a better deal. I want good broadband service for under $100
Pros
Reliable, good customer service, easy to deal with.
Cons
Price, but if you ring and talk to them they can give you loyalty discounts. But then it always seems to go up again.
21 March 2018
Phil 5.4
I'm on adsl and need to upgrade to vdsl
21 March 2018
Kaz 3.2
Wouldn't recommend. Changed power company as i was with them so they got a bit snippy so changed my internet too.
20 March 2018
Richard 10
Great service, knowledgeable staff.
Pros
no
Cons
no
20 March 2018
Marie Neill 4.2
Not happy with Spark service ...at all. I did not have unlimited plan. Had to buy more data....fine. Did not know that once I had purchased and paid for 10 gb data times 5...that I would be left without internet connection until my due date "roll over" came round. In this day and age, this should never happen. Have now changed my provider, an unlimited plan as well. Hopefully I will be better served. As a customer of Spark and previously Telecom, they have greedily accepted my money all these years, so feel very let down over this incident.

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15 March 2018
Warwick 5.6
absolutely no info sent about connection setup with my own router and no email setup until i mentioned it and was told that voip could be used on a POTS line without an ATA (absolute B/S)
14 March 2018
Joanne Tapine 3.4
In other words hopeless & very rude customer service
14 March 2018
Shane Peebles 4
4g was very slow and we had to reset the modem for the home phone to work. Would have been dangerous if we had to call emergency services and you have the reset the modem first. Very poor.
13 March 2018
Wayne Kastelan 6
I am looking at changing as we are getting fibre later this year. 2Talk is difficult to communicate with as they do not run a help desk and are I think expensive. Currently paying $100 +GSTR per month for unlimited VDSL plus 2 phone numbers and a static IP. They do not seem to have any plans faster than 100/20 on fibre.
Pros
PROS: Good if you want VOIP with answer phone services etc
Cons
CONS: Expensive compared to other offerings these days.
Showing 10 of 2170 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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