Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

05 September 2018

Deirdre Kent 8.2

Delighted with this company but since they depend on 4G mobile network and this isn't available where I am going to move, I have to stop using them. Sad.

Pros

Price and service superb

Cons

We ran out often two days before the end of the month and it got tricky learning to renew online.

03 September 2018

Tony 4

I have been with many different ISPs over the years and Spark, by far, is the worst company to deal with.

There was nothing wrong with their service, the internet worked. But every month they would find a new way to overcharge me.

They are also the most expensive.

Pros

Internet worked, most of the time.

Cons

In 3 months. I've had to spend 6+ hours on the phone with them sorting out billing issues that originated on their side.

Their modem also needed constant resetting to work at full speed.

02 September 2018

Pete 2.2

Offered a $79.95 plan should I change from sister company FLIP internet. Did so and so far despite numerous emails and phone call to customer service been billed everything other then the $79.95 promised. Dont trust them

Pros

Still trying to find one

Cons

Agree with other review. All they are interested in is $$$

15 August 2018

Ellymae 1.6

We've got an excellent RBI signal strength but the speeds are regularly 2MBpS or less - Don't touch this company. The problem is at there end of the service - and that service dead useless!

Pros

None

Cons

Useless support.

13 August 2018

Ross Fountain 5.2

Changed as I can get more for less from another provider

13 August 2018

Simon Brash 8.2

All round pretty great! I never had to interact with them.

I don't remember my service ever going down.

Pros

Reliable. Cheap when i signed up but other companies ended up catching up with them.

Cons

No perks

10 August 2018

Jane 6.4

$125 for vdsl and a mobile on the $39.99 plan what sticks in my craw is the 20c per call to your voicemail for the mobile.

Pros

Works network was ok not too bad for VDSL

Cons

comes down to what the cost is

10 August 2018

Smithe137 7

Farmville farms even include free gift that is especially designed for the neighbors on their farm visit. ddcekdddfkfcfdek

Pros

Farmville farms even include free gift that is especially designed for the neighbors on their farm visit. ddcekdddfkfcfdek

Cons

Farmville farms even include free gift that is especially designed for the neighbors on their farm visit. ddcekdddfkfcfdek

08 August 2018

Manya 8.4

Very good service but poor customer service, been with Spark for 5 years as a loyal customer but did not want to retain me as customer when I asked to get some good deals, was told that i can switch to other provider

08 August 2018

Jayson 1

Worst fucking experience ever, speed issues and lack of fluent english speaking support team, tech dept that are not qualified techs that re-site scripted excuses from chorus manifest, this stretches to all the 2 vocus internet brands (Orcon, Slingshot) vocus is more focus on $$$ with all its vocus brands (Orcon, Slingshot, Flip, 2Talk and Switch Utilities) than it is about customers

Pros

Best Pro for this was the day I left.
No dont use them, sucker low prices advertisement is a gimic

Cons

Customer service is a complete joke
waiting long hours
The broken english and unqualified tech support or the tech support that located in India/Philippians/Malayasia that you can never understand

Showing 10 of 2170 reviews

Reliability

Speed

Support

Features

Value

Your review (up to 1000 symbols)

Pros (up to 300 symbols)

Cons (up to 300 symbols)

Latest Broadband Reviews

Leave a review of provider