Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

05 December 2018
Kirsty 9.4
Fast service
Pros
Fast service
Cons
Not available
04 December 2018
Joseph wong 7
intended to switch to slingshot and your web site seemed to be good
Pros
slingshot response but the customer service was very inexperience and requested me to talk with their technical team. I think their competitors will help me.
Cons
hope you can feedback slingshot if they could follow up new customer properly
04 December 2018
Alex 6.8
Switching to increase speed, data cap and to get a new router.
Pros
My old plan is the cheapest in the land
Cons
No free upgrade to latest speed/cap - need to pay 40% more to upgrade, which is a lot given I've been a long time customer.
30 November 2018
Daniela 5
Not happy with the service overall - about to change provider
Pros
Connection & speed have been much more reliable than with previous provider (Vodafone)
Cons
Support and communication are poor. Pricing not as competitive anymore
30 November 2018
Nirav Patel 1
Poor customer service. 2 degrees guys lying so don’t trust anymore.
29 November 2018
D Campbell 4.6
Hopeless direct support. Appears from Skinny's pricing well overpriced.
Pros
no
Cons
no
26 November 2018
Stuart Roddick 2.4
Had been with Spark for 25yrs... No More... Never Again!!!
Now a happy new MyRepublic customer
Transferring across from Spark to MyRepublic for their Fast Fibre & phone line was extremely easy to organise and they were knowledgeable, personable, prompt and efficient . (Top Marks)
MyRepublic had an awesomely priced 12mth special joining offer that was just to good to ignore...
Don't put up with those Spark muppets 1 minute longer... Nike principle... Just do it.
Pros
... Ummmm
Still thinking on that one...
No, you got me stumped
Couldn't come up with even one Pro for them
It's official... Spark totally sucks
Cons
Their reliability totally sucks... lost broadband & phone connection for 2-days at a time 5 times in the last 2-years!!!
Their VDSL speed performance is pitiful and erratic... 26Mbps up... 2.5Mbps down
Overpriced... despite their standard price having decreased by 50%... I was still being billed the original 50% higher price 3 years later
Just transferred my personal business and all 3 of my nationwide businesses custom away from Spark... today
Just a new business mobile provider left to source
Spark seriously sucks... I wouldn't now give them the steam off my excrement... Worst of the worst!!!
...read more
25 November 2018
Bernard 6.8
The fibre package was frequently only capable of streaming at SD or lower quality. Few reliability issues though.
Pros
Reliable
Cons
Low speeds
23 November 2018
Anne Prescott 7
i live at Jane Mander Village, 262 Fairway Drive Kamo and our coverage is very poor, please please when are you going to increase our coverage. i have the xtra security to do my online banking which requires a text, it quite often times out this is very frustrating.
Pros
Cons
with my coverage being poor more than not i get my texts after the event, far too late in this day and age.
21 November 2018
W Symonds 2.6
Drops out all the time
CanΓÇÖt use to many devices at once
Pros
Easy change over
Cons
Locked in
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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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